Supply Chain Digital Product Manager

Job description

Job responsibilities

• Own one or more defined supply chain digital product capabilities throughout discovery, design, implementation, release, adoption, and continuous improvement.
• Lead complex cross-functional implementation workstreams, establishing business outcomes, scope, milestones, decision rights, dependencies, risks, and delivery plans.
• Translate business problems into desired product outcomes and approve product requirements, user stories, business rules, process designs, and acceptance criteria for assigned capabilities.
• Own and prioritize the backlog for assigned capabilities in alignment with the enterprise product roadmap, balancing business value, user needs, compliance, risk, dependencies, and implementation effort.
• Make capability-level trade-off decisions and escalate matters that affect enterprise architecture, major investment, portfolio priorities, or broader product standards.
• Own business acceptance and release readiness for assigned capabilities, ensuring testing, data and integration validation, material defects, controls, training, cutover, and support readiness are addressed before…
• Own the adoption and stabilization plan for assigned capabilities, including stakeholder alignment, communications, user and supplier onboarding, training readiness, support models, and post-launch feedback loops.
• Establish capability-level success targets, monitor adoption and product performance, and lead corrective actions when expected business outcomes are not achieved.

Job requirements

• Minimum 8 years of related experience with a bachelor’s degree, 6 years with a master’s degree, or equivalent practical experience.
• Demonstrated experience owning a defined digital product capability or leading an end-to-end enterprise software implementation from discovery through launch and adoption.
• Experience prioritizing a product backlog and making trade-off decisions based on business value, user needs, risk, compliance, dependencies, and delivery effort.
• Strong ability to translate complex business problems into product outcomes, requirements, user stories, process designs, acceptance criteria, and implementation decisions.
• Demonstrated ability to lead complex cross-functional work across business teams, IT, suppliers, software vendors, and other stakeholders without direct authority.
• Strong enterprise software implementation experience, including data and integration readiness, user acceptance testing, defect resolution, release planning, cutover, and post-launch stabilization.
• Strong analytical skills, including the ability to establish KPIs, interpret adoption and performance trends, assess value realization, and drive corrective action.
• Experience managing vendor or IT delivery commitments, resolving escalations, and maintaining alignment between business needs and technical execution.