Skip to content

Jobs

Amazon Robotics

Robot type
Warehouse and Logistics
Location
BostonMassachusettsUSA
Job type
Customer Success
Posted
Sep 17, 2026
Full-time

Support Engineer , Amazon Robotics Technical Support

Job description

At Amazon Robotics, we believe that the road to fundamentally changing how the world views and uses robotics begins with improving the experience of people. Our products automate high-effort and repetitive tasks and ship with intuitive and streamlined interfaces so that our operators can focus on making high-judgement decisions and responding to the unexpected.

Amazon Robotics Technical Support (ARTS) team is looking for a talented, experienced engineer to join us. We are searching for individuals who are obsessed with solving technical issues for customers, dive deep into complex technical problems, and thrive in managing ambiguous, fast-paced, high-impact situations.

Job requirements

  • 4+ years of software development, or 4+ years of technical support experience
  • Experience scripting in modern program languages
  • Experience troubleshooting and debugging technical systems
  • Experience in agile/scrum or related collaborative workflow
  • Experience troubleshooting and documenting findings
  • Knowledge of distributed applications/enterprise applications
  • Knowledge of UNIX/Linux operating system
  • Experience analyzing and troubleshooting RESTful web API calls

Similar jobs