Team Lead, Global Enterprise Outsourcing Services Category Manager

Job description

Job responsibilities

• Strategic Leadership: Lead and scale a high-performing team of Category Managers. You will act as a "Manager of Leaders," setting the long-term vision for Waymo’s external workforce and services ecosystem across…
• Enterprise Workforce Architecture & Business Partnership: Partner with the Vendor Enablement Office and executive stakeholders (Engineering, Marketing, Safety, Ops) to design global outsourcing footprints for critical…
• Strategic Supplier Alliances: Cultivate high-level relationships with key market leaders in the BPO and Engineering Services landscape.
• Enterprise Operations Category Strategy: Lead the category strategy and transformation roadmap for Waymo’s critical operations, ensuring resilience, scalability, and cost-optimization to support rapid market expansion.
• Commercial Innovation: Architect complex, bespoke commercial agreements for Hardware Engineering Services and technical outsourcing, introducing outcome-based models that share risk and reward with strategic partners.
• Risk & Governance: Own the governance framework for Third-Party Risk in the services sector, ensuring IP protection and data security compliance across a global supplier base.

Job requirements

• 12+ years of strategic procurement or supply chain experience, with at least 5 years leading high-performance teams in a complex, fast-paced environment.
• Executive Presence: Proven track record of influencing Director + level stakeholders, with the ability to challenge the status quo and drive organizational change at the highest levels.
• Complex Outsourcing Expertise: Deep experience architecting global BPO/Engineering Services deals, including "Lift and Shift" transitions, captive center setups, or large-scale managed service implementations.
• Holistic Category Leadership: Experience managing a diverse portfolio that spans both highly technical (Engineering/Hardware) and highly subjective (Marketing/Consulting) categories.
• Contracting Mastery: Expert-level knowledge of complex Master Services Agreements (MSAs), including IP ownership, liability caps, and global labor compliance.
• Strategic Vision: Ability to look 3-5 years out and design a supply base that can support exponential business growth, rather than just solving for today's needs.