Technical Account Director, Automotive

Job description

Job responsibilities

• Own the account end to end: relationship, technical guidance, commercial, escalations, expansion, and renewal.
• Be the single point of contact for every inbound and outbound communication with the customer. Set and hold internal SLAs on response times.
• Guide the customer's technical approach to integration, simulation usage, and replica adoption. Spot risks early and proactively recommend the path that gets them to production faster.
• Program manage 5 to 8 concurrent workstreams across PD and customer teams, driving alignment on status, progress, blockers, and decisions between both sides.
• Build and maintain a deep org map across the customer's corporate family: decision makers, champions, blockers, budget holders, and how the entities connect to each other.
• Run the customer cadence: weekly tactical syncs with the working team, monthly steering with leadership, quarterly executive business reviews with our exec team.
• Drive multi-year account planning, expansion into new teams and use cases, and pricing conversations.
• Coordinate internal PD resources (FDEs, engineering, product, finance, legal) so the customer sees one face and gets one answer.

Job requirements

• An engineering background. BS or MS in computer science, electrical engineering, mechanical engineering, robotics, or a related field.
• 8+ years of experience, with meaningful time owning complex enterprise technical accounts. Experience with global OEM customers is a strong plus.
• Technical fluency in simulation, perception, sensor systems, ADAS tooling, ML infrastructure, or autonomous systems.
• Track record of managing multi-million dollar enterprise relationships at the depth this role requires. You have owned expansion, pricing, and strategic planning, not renewals alone.
• Deep understanding of how large, matrixed organizations make decisions: org structure, procurement cycles, stakeholder dynamics, and the difference between a champion and a decision maker.
• Program management instinct. You naturally track multiple concurrent workstreams, hold people to deadlines, and surface blockers before they become crises.
• Strong commercial judgment: you drive contract structure, pricing, and expansion conversations. Relationship management is table stakes, not the ceiling.
• Calm under pressure. This account has weight, visibility, and urgency. You absorb that and keep the team moving.