- Robot type
- Service and Consumer
- Location
- USA
- Job type
- Customer Success
- Posted
- Oct 1, 2026
Technical Solutions Associate
Job description
This is an early-career technical generalist role for someone who is curious, self-directed, systems-minded, and excited to grow quickly in a fast-moving robotics company. You will work across customer-facing deployments, technical support, field operations, documentation, and internal process improvement. The role is ideal for someone with a technical foundation who wants hands-on exposure to robotics, healthcare technology, cloud-connected systems, networking, and real-world customer operations.
You will work closely with senior members of the Operations, Support, Field Operations, and Solutions teams to help deliver successful deployments, diagnose technical issues, improve internal…
Job requirements
- 0–3 years of experience in a technical, operations, support, implementation, software, IT, field services, or solution delivery role.
- Technical foundation in computer science, information systems, engineering, IT, or a related field.
- Comfort with Linux command line usage and basic file system navigation.
- Basic understanding of networking concepts such as IP addresses, DHCP, DNS, ports, firewalls, WiFi, and VPNs.
- Experience with Python or another scripting/programming language.
- Basic familiarity with databases, logs, APIs, or cloud-connected systems.
- Familiarity with cloud services such as AWS, GCP, or Azure.
- Strong written and verbal communication skills.
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