Technical Writer, Service

Job description

Job responsibilities

• Collaborate with engineers and stakeholders to gather information and understand technical specifications and requirements
• Create and maintain technical maintenance documentation, including service manuals, work instructions, service support, etc
• Build writing processes and strategies with an eye to scale
• Translate complex technical concepts into clear and accessible documentation that is easy for end-users to understand
• Ensure that all documentation adheres to industry standards and best practices, as well as any relevant DoD regulations and guidelines
• Review and edit documentation for accuracy, consistency, and clarity, ensuring that it meets the needs of our target audience
• Plan, track, and coordinate documentation projects across necessary teams to meet deadlines
• Continuously update and improve existing documentation based on feedback from users, stakeholders, and internal teams

Job requirements

• Bachelor's degree in English, Engineering, or a related field
• Experience as a Technical Writer, preferably in a technology-driven environment or within the defense industry
• Candidate open to travel is a plus
• Experience documenting complex hardware and software platforms is a plus
• Strong writing, editing, and proofreading skills, with the ability to communicate complex technical information clearly and effectively
• Proficient with version control systems and front-end development
• Familiarity with docs as code, markdown content formatting, Javascript, CSS, and Nunjucks templating a plus
• Familiarity with DoD standards and regulations related to technical documentation is a plus