- Robot type
- Autonomous Vehicle
- Location
- Palo AltoCaliforniaUSA
- Job type
- Customer Success
- Posted
- Jul 3, 2026
- Salary
- $26.39–$39.59 an hour
Triage Associate I, Platform Triage - First Shift (Contract)
Job description
Latitude AI ( lat.ai ) is building the future of Ford’s autonomy roadmap to make travel safer, less stressful, and more enjoyable for everyone. Bringing this vision to scale, our fully in-house developed hands-free ADAS platform will debut on the all-new Ford Fathom in 2027.
When you join the Latitude team, you’ll work alongside leading experts across machine learning and robotics, cloud platforms, mapping, sensors and compute systems, test operations, systems and safety engineering – all dedicated to redefining the relationship between people and their vehicles for millions of customers.
As a Ford Motor Company subsidiary, we operate independently to develop automated driving technology at…
Job responsibilities
- Evaluate vehicle test data utilizing a variety of internal tooling and logs, including analyzing detailed charts and signals within an internal software environment
- Understand the context of an issue by examining sensor data (lidar, radar, etc.), visualizations from autonomy toolings (e.g. planned path, lane boundaries, etc.)
- Troubleshoot hardware and software issues of test vehicles in real time, providing live feedback and actionable steps for in-vehicle operators
- Monitor and document the context (what is happening) and identify possible cause (why is it happening, which module is responsible) of a variety of issues
- Work in an operational but fast-paced environment emphasizing your attention to detail
- Work closely with team members and internal management to identify and escalate problems
Job requirements
- High School Diploma or GED equivalent with two years of employment experience required. Associate or Bachelor’s Degree preferred.
- Flexibility in working hours and shift support
- Ability to learn new tools and technologies quickly
- Ability to successfully learn and execute analytical based skills to assess the cause, impact, and severity of issues while following detailed documentation
- Strong attention to detail with repetitive tasks
- Excellent communication skills to work with other team members
- Willingness to quickly adapt to changes in both processes and tasks
- Interest and desire to work in the development of advanced driver-assist systems (ADAS)
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