A/V Technician

Job description

Job responsibilities

• Provide immediate, on-site assistance for A/V issues in conference rooms, huddle spaces, and large event areas.
• Support, maintain, and optimize A/V infrastructure, including Logitech, Huddly, and Microsoft Teams Room (MTR) systems.
• Configure and maintain Q-SYS audio DSP and control systems for conferencing and room automation.
• Operate, configure, and maintain video wall and digital signage systems across offices, production floors, and lab environments.
• Manage and organize A/V inventory and logistics across multiple facilities.
• Set up, operate, and dismantle A/V equipment for meetings, events, and live productions — including secure and executive sessions.
• Perform proactive system health checks, diagnostics, and preventive maintenance to ensure consistent performance.
• Troubleshoot complex A/V, network, and integration issues spanning hardware, software, and connectivity layers.

Job requirements

• Minimum 3 years of experience in the Audio Visual field; IT experience is a plus.
• Hands-on experience with Logitech, Huddly, and Microsoft Teams Room (MTR) systems.
• Experience with Q-SYS audio DSP configuration, control, and troubleshooting.
• Familiarity with video wall and digital signage technologies and content management systems.
• Strong technical troubleshooting and problem-solving skills.
• Excellent communication, organization, and customer service abilities.
• Ability to remain calm and professional in high-pressure situations involving executives or government officials.
• Comfortable lifting and transporting A/V equipment (up to 50 lbs).