- Robot type
- Industrial Automation
- Location
- San FranciscoCaliforniaUSA
- Job type
- Customer Success
- Posted
- Nov 6, 2025
- Salary
- $130,000–$180,000 a year
Application Engineer
Job description
Food production faces one of the most severe labor shortages in the US, with more than 1 million open jobs today and demand continuing to grow. Our robots help manufacturers automate repetitive food-preparation and assembly tasks so they can increase throughput, improve consistency, and keep production onshore.
Today, Chef robots operate in production facilities across North America and Europe, serving customers including Amy’s Kitchen, gategroup, and CookUnity. Our robots have made over 100 million servings in production, creating the world’s largest proprietary dataset for AI-powered manipulation of deformable food. Every meal our robots produce makes the system smarter.
Job responsibilities
- Partner with Sales and Product teams during early customer engagements to assess customer needs, identify opportunities, and evaluate technical feasibility.
- Work directly with customers’ engineering and operations teams to understand their processes, challenges and success metrics.
- Configure, test, and validate Chef’s robotic systems in the lab, working closely with R&D to adapt to each customer’s unique production environment.
- Lead and project manage deployments, coordinating across Chef’s engineering, manufacturing, and customer teams to ensure smooth installations.
- Lead on-site deployments, including installation, qualification testing, and production hardening
- Work hands-on with the systems to test new software, configurations and resolve break fix hardware repairs.
- Provide post-deployment support to ensure customer satisfaction and identify opportunities for product and feature expansion.
- Capture customer feedback and translate it into actionable insights for Chef’s product and engineering teams.
Job requirements
- You are energized by seeing technology make a tangible impact in the real world and enjoy the challenge of bringing complex systems to life in customer environments.
- You thrive in dynamic, fast-paced settings and can manage multiple deployments, customers and competing priorities with professionalism and clarity.
- You’re an excellent communicator who can translate between technical and non-technical stakeholders.
- You’re self-driven and resourceful, with a bias for action and the ability to work autonomously in the field.
- BS or MS in Robotics, Mechanical Engineering, Electrical Engineering, Computer Science or a related field
- 2+ years of experience in applications engineering, deployment, solutions engineering, field robotics or a similar customer-facing technical role
- Prior experience in at least one of the following: robotics, motion planning, perception, controls or automation systems.
- Willingness to travel up to 75% across North America to support customer deployments and on-site work
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