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Shield AI

Robot type
Drone · Defense
Location
San DiegoCaliforniaUSA
Job type
Customer Success
Posted
Jul 15, 2024
Salary
$120,000–$318,000 a year
Full-time

Applications Engineer, Autonomy (open level)

Job description

Our Applications Engineers are highly technical, customer-facing problem solvers who play a critical role in deploying Shield AI’s Hivemind software in real-world environments. This role is travel-intensive, with frequent trips, often international, and sometimes lasting multiple weeks, to work directly alongside customers on-site.

This is primarily a Senior-level role, and we’re typically looking for candidates with several years of relevant industry experience. That said, we will consider exceptional mid-level engineers who demonstrate strong technical fundamentals, a hands-on mindset, and a track record of taking initiative in dynamic, customer-driven environments

Job responsibilities

  • Deploy with customers on site globally (~50% travel) to support software integration and development activities.
  • Become an expert user of the Hivemind enterprise software stack and its various autonomy modules.
  • Provide technical support and training to customers.
  • Develop AI & Autonomy applications using the Shield AI enterprise software development kit
  • Assist the sales team in pre-sales activities, e.g., demos, conferences, immersions
  • Assist in post-sales deployment and integration of Shield AI enterprise software products.
  • Develop and maintain technical documentation and training materials.
  • Help customers debug software/API integration issues.

Job requirements

  • Bachelor’s degree in Engineering, Computer Science, or a related field.
  • 5+ years of experience of industry experience
  • 2+ years of experience in an integration/applications engineering role
  • 2+ years of experience working in a startup environment.
  • Strong technical background in software engineering.
  • Strong proficiency in writing modern C++ code.
  • Intermediate proficiency in writing Python code.
  • Excellent problem-solving and analytical skills.
Apply on Shield AI websiteSave

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