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Shield AI

Robot type
Drone · Defense
Location
DallasTexasUSA
Job type
Customer Success
Posted
Sep 24, 2026
Salary
$100,000–$150,000 a year
Full-time

Sr Staff Product Support (R5912)

Job description

We are seeking an experienced Staff Product Support to support the design, development, integration, and fielding of a next-generation autonomous aircraft system. This role will lead the logistics planning, supply support, sustainment analysis, and lifecycle support activities across development, flight test, production, and operational sustainment.

Job responsibilities

  • Lead logistics and sustainment planning activities for a UAS program across design, production, deployment, and field support phases.
  • Develop, manage, and maintain integrated logistics support products, including maintenance concepts, support equipment design, provisioning inputs, spares planning, and sustainment documentation.
  • Perform and manage Maintenance Task Analysis to define preventive and corrective maintenance requirements, task frequencies, required tools, support equipment, skill levels, labor hours, and maintenance levels.
  • Develop and maintain Logistics Control Number structures to support provisioning, maintenance planning, technical documentation, configuration tracking, and sustainment data management.
  • Partner with engineering, program management, manufacturing, supply chain, field operations, and customer stakeholders to ensure logistics requirements are incorporated into system design and program execution.
  • Support Reliability and Maintainability activities, including Level of Repair Analysis, FMECA data analysis, maintainability assessments, corrective action planning, reliability growth inputs, and operational…
  • Lead supply support activities, including spares analysis, provisioning, parts forecasting, inventory planning, reorder recommendations, repair pipeline coordination, sustainment risk identification, and obsolescence…
  • Coordinate with suppliers, depots, repair vendors, and internal teams to ensure timely availability of parts, support equipment, and logistics resources.

Job requirements

  • Bachelor’s degree in logistics, engineering, supply chain, aviation maintenance, business, or a related field; equivalent military or defense logistics experience may be considered in lieu of degree.
  • 8+ years of experience supporting UAS or fighter aircraft logistics and sustainment
  • Demonstrated experience with Maintenance Task Analysis and development of maintenance planning data.
  • Expertise of Logistics Control Number structures and their use in provisioning, maintenance planning, and supportability analysis.
  • Experience with Reliability and Maintainability principles, including failure modes, maintainability drivers, reliability growth, availability metrics, and field performance analysis, and LORA development
  • Hands-on supply support experience, including spares planning, provisioning, inventory management, parts forecasting, repairables management, and sustainment execution.
  • Ability to interpret engineering drawings, bills of material, configuration data, maintenance data, and technical documentation.
  • Experience working cross-functionally with engineering, program management, supply chain, manufacturing, quality, field service, and customer teams.

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