- Robot type
- Humanoid · Warehouse and Logistics
- Location
- WalthamMassachusettsUSA
- Job type
- Customer Success
- Posted
- Aug 23, 2026
- Salary
- $180,000–$220,000 a year
Associate Director of Prototype Fleet & Repair
Job description
The Associate Director, Prototype Fleet & Repair is a senior operational leader responsible for the full lifecycle of the Atlas robot fleet after it leaves the production line, from deployment and health monitoring through field support, repair, and return to service. This role owns two tightly coupled verticals: Fleet Operations, which ensures every deployed robot is available, healthy, correctly configured, and triaged quickly if damaged and/or faulted; and Service & Repair, which drives rapid repair diagnosis, repair execution, and continuous improvement of MTTR and repair quality across all programs.
The ideal candidate is an operator who thinks in systems.
Job requirements
- Deep understanding of field operations, fleet management, and repair execution for complex electromechanical systems: robotics, aerospace, or equivalent preferred.
- Demonstrated ability to build, lead, and scale technical teams (engineers and technicians) across multiple functions in a dynamic environment.
- Strong grasp of key fleet operations metrics (OEE, Availability, Utilization, MTTR, MTB Fall/Failure) and experience driving measurable improvement against them.
- Experience developing and maintaining repair processes, work instructions, and diagnostic playbooks for complex hardware systems.
- Familiarity with FRU strategy, spare parts planning, and min/max inventory management for field-deployed hardware.
- Proficiency with fleet tracking and asset management systems; comfort evaluating and implementing new tools as the program scales.
- Skilled at root cause analysis, Lean/continuous improvement methods, and driving cross-functional corrective action.
- Excellent communication and stakeholder management skills, able to represent the team clearly in leadership settings and at the floor level.
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