Atlassian Administrator

Job description

Job responsibilities

• Serve as the primary administrator and subject matter expert for Jira and Confluence, configuring and maintaining projects, issue types, workflows, screens, fields, permissions, notification schemes, automations,…
• Administer Confluence spaces, templates, permissions, page structures, and content governance.
• Partner with business and technical teams to translate requirements into scalable Jira and Confluence solutions, and establish and enforce standards for project creation, workflows, naming conventions, permissions,…
• Evaluate requests for new workflows, fields, plugins, integrations, and customizations to minimize unnecessary complexity and technical debt; develop Jira automation to reduce manual processes and improve data quality.
• Manage user access, groups, roles, permissions, and licensing in coordination with IT and Security; support integrations with tools such as Slack, GitHub, identity providers, and other enterprise applications, and…
• Troubleshoot Jira and Confluence issues, monitor platform health and adoption, maintain documentation and training materials, and support upgrades, migrations, and change-management practices.

Job requirements

• 3+ years administering Jira and Confluence in a business or enterprise environment.
• Strong hands-on experience with Jira workflows, schemes, custom fields, permissions, automation, dashboards, and JQL.
• Strong understanding of Confluence administration, permissions, templates, and space governance.
• Experience gathering business requirements and translating them into system configurations, including troubleshooting complex application/configuration issues.
• Understanding of role-based access control and application security; strong documentation and communication skills.