- Robot type
- Autonomous Vehicle
- Location
- Grand RapidsMichiganUSA
- Job type
- Business Operations
- Posted
- Aug 21, 2026
- Salary
- $50,000–$55,000 a year
Autonomous Vehicle Operations Specialist
Job description
As an Autonomous Vehicle (AV) Operations Specialist you will work independently and alongside your teammates to ensure a safe and positive experience for our riders, Autonomous Vehicle Operators (AVOs), and customers by coordinating daily logistics as well as supporting our Autonomous Vehicles during operations. You will report directly to the Site Operations Manager and will be vital in ensuring May Mobility exceeds expectations for customer satisfaction.
May Mobility is transforming cities through autonomous technology to create a safer, greener, more accessible world. Based in Ann Arbor, Michigan, May develops and deploys autonomous vehicles (AVs) powered by our innovative Multi-Policy…
Job responsibilities
- Strong technical aptitude and ability to learn new software and processes
- Data collection and organization
- Ability to communicate effectively
- Ability to coach and lead by example
- Strong written and verbal communication skills across multiple platforms; strict attention to detail in every situation
- High comfort level with making judgment calls in ambiguous situations
- Understanding of best practices when it comes to top-notch customer service
- Ability to work effectively with team members at all levels of the organization
Job requirements
- Eager to take on a first-time people management role and grow as a confident, inspiring leader.
- Experience taking leadership of processes and driving continuous improvement in a fast-adapting and customer-focused environment.
- Previous experience working at a technology focused company
- Experience working in Google Suite Application (Gmail, sheets, docs, etc.)
- Valid U.S. Driver's License
- Experience as a leader in a fast-adapting and customer-focused environment
- Associates degree or higher in Business, Technical Operations, or related area
- Prior experience in operations or logistics or Fleet Management
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