- Robot type
- Drone
- Location
- South San FranciscoCaliforniaUSA
- Job type
- Customer Success
- Posted
- Sep 21, 2026
Commercial Implementation Intern (Summer 2027)
Job description
Our customers include the world’s largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we’ve built to enable seamless, reliable, global operations.
Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe.
We operate at a global scale and are looking for practical problem solvers who…
Job responsibilities
- Design, develop, and implement internal business processes - examples include document change management system and system for collecting subjective customer feedback
- Map out existing processes to understand their flow and identify inefficiencies
- Identify process bottlenecks and inefficiencies, and recommend solutions for continuous improvement
- Collaborate with the Product, Enterprise Systems, Customer Success, and engineering to implement workflows
- Monitor process performance, track key metrics, and report on process outcomes
- Document and maintain up-to-date process workflows, guidelines, and SOPs
Similar jobs
Zipline · Customer Success
Field Systems Engineer Intern (Spring 2027)
South San Francisco, California
Zipline · Customer Success
Program Lead, Support Operations & Partner Experience
South San Francisco, California
Zipline · Customer Success
Commercial Implementation Intern (Spring 2027)
South San Francisco, California
Zipline · Customer Success
Field Support Technician
Dallas-Fort Worth, Texas · Dallas, Texas
