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Zipline

Robot type
Drone
Location
Dallas-Fort WorthTexasUSA
Job type
Customer Success
Posted
Sep 15, 2026
Full-time

Field Support Technician

Job description

Our customers include the world’s largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we’ve built to enable seamless, reliable, global operations.

Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe.

We operate at a global scale and are looking for practical problem solvers who…

Job responsibilities

  • Maintain site readiness by ensuring each Zipline Drop Box is clean, organized, safe, and operating in accordance with Zipline standards.
  • Perform routine inspections and preventive maintenance on Zipline DropBoxes systems and equipment.
  • Complete basic repairs and light maintenance tasks to support reliable daily operations.
  • Troubleshoot technical and operational issues using established procedures and documentation.
  • Identify potential safety hazards, equipment concerns, or site deficiencies and take appropriate action.
  • Document completed inspections, maintenance work, and site conditions accurately and on time.
  • Escalate technical or operational issues promptly to the appropriate teams and provide clear details to support resolution.
  • Communicate professionally with Zipline teams, customers, and partner representatives while working onsite.

Job requirements

  • Valid driver’s license with a clean driving record for the past 36 months.
  • Reliable personal vehicle for traveling between assigned sites.
  • Ability to lift and carry up to 50 pounds.
  • Ability to stand, walk, bend, reach, and work outdoors for extended periods.
  • Willingness to work in varying weather and site conditions.
  • Ability to travel or commute between regional sites as business needs require.
  • Availability to work one of the designated schedules: Tuesday–Saturday or Thursday–Sunday.
  • Ability to commit to a six-month contract, with the potential to transition into a full-time position based on performance and business needs.
Apply on Zipline websiteSave

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