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Intuitive

Robot type
Surgical and Medical
Location
Peachtree CornersGeorgiaUSA
Job type
Customer Success
Posted
Sep 1, 2026
Full-time

Customer Trainer

Job description

Primary Function of the Position: The Customer Trainer will report directly to the Training Manager for their region. This training professional will deliver da Vinci® System technology training and facilitate surgeon-led training for surgeons, first assistants, and OR staff from a variety of surgical specialties including urology, gynecology, general surgery and cardiothoracic surgery. The Customer Trainer will be actively involved in the continuous improvement of training programs and provide support for customer training, engineering and training research initiatives.

Job responsibilities

  • Conduct da Vinci ® Surgical System training programs for surgical teams at designated training centers and remote centers
  • Lead and support Specialized training programs and Society events. This includes supporting the needs of the surgeon educators and course participants
  • Conduct surveys to gather data and measure program effectiveness
  • Act as subject matter expert for internal projects, as needed New product development
  • Training material/ protocol development
  • Training research initiatives
  • Work with the Training team in a creative, dependable, and flexible manner to improve existing training programs
  • Train the sales force to conduct in-services and system technology skills development activities with customers on new and established products

Job requirements

  • High capacity and excellent problem solving skills
  • Solid organizational skills and ability to operate independently
  • Professional work ethic
  • Solution oriented
  • Excellent oral and written communication skills
  • Strong interpersonal skills
  • High capacity to learn in a fast paced environment
  • Commitment to self-development
Apply on Intuitive websiteSave

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