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Gecko Robotics

Industry
Robotics
Location
New YorkNew YorkUSA
Job type
Customer Success
Posted
Apr 22, 2026
Salary
$160,000–$260,000 a year
Full-time

Deployment Lead | Oil & Gas

Job description

This is a highly dynamic, customer-facing role. Deployment Leads serve as the connective tissue between our customers and our internal teams—especially our product strategists and forward deployed engineers—ensuring we are both building the right product and getting it over the finish line. They’re skilled at identifying what's most important, navigating ambiguity, handling tough stakeholder dynamics, and keeping everyone aligned and moving forward.

The Deployment Lead is ultimately accountable for making sure Cantilever delivers value. They are business-savvy problem solvers who thrive in chaos, ask great questions, challenge assumptions, and build trust with customers.

Job responsibilities

  • Serve as the primary owner of 1–2 high-impact customer deployments, acting as the bridge between Gecko’s platform and customer business value.
  • Partner closely with Product Strategists and Forward Deployed Engineers to define what should be built, why it matters, and how to ensure it lands successfully.
  • Engage directly with customer stakeholders—at all levels—to uncover high-value problems and maintain strong relationships, even in challenging situations.
  • Drive execution and implementation of Cantilever, ensuring delivery of business outcomes—not just software.
  • Navigate ambiguous, fast-moving environments with confidence, structure, and sound judgment.
  • Build business models and use data to support strategic recommendations and validate solutions.
  • Travel as needed (25–75%) to support deployments, engage stakeholders, and remove blockers.

Job requirements

  • 5+ years of experience in roles such as product management, strategic account management, consulting, business development, or program delivery — ideally with a blend of these that shows you can flex across strategic…
  • Demonstrated success managing complex deployments or initiatives across multiple stakeholders and functions.
  • Proven ability to identify and prioritize high-value business problems, even in industries or domains you’re new to.
  • Strong communication skills with the ability to navigate tough stakeholder conversations and align cross-functional teams.
  • Comfortable operating in ambiguity and managing fast-moving, evolving environments.
  • A structured problem solver who can break down abstract business challenges and build models or frameworks to support solutions.
  • Experience working closely with or within enterprise software organizations.
  • Willing and able to travel 50% of the time or as needed.

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