Director, Business Operations

Job description

Job responsibilities

• Lead high-priority projects from problem definition through implementation and handoff; Improve processes, systems, and ways of working that limit speed, scale, or execution
• Quickly break down system or process issues, identify root causes, and build out solutions alongside the relevant stakeholders
• This is not just a “strategy” or “internal consulting” role. You should want to roll up your sleeves and do the messy work of determining root cause, bridging cultural gaps between teams and functions, building new…
• Work alongside Finance, Operations, Supply Chain, Engineering, IT, Programs, Growth, and other teams to implement solutions.
• Help build out the Business Operations team by shaping our project list, briefing the executive leadership team on our work, and recruiting talent.
• Work at startup pace and bend AV towards the speed and urgency of an early-stage company

Job requirements

• 5+ years of experience solving complex business or operational problems in fast-paced environments such as management consulting, startups, or private equity portfolio operations
• Experience working within, modifying, or implementing enterprise systems (e.g., ERP, MRP, HRIS, CRM)
• Track record of implementing solutions to problems, not just recommending strategies
• Strong communication and relationship-building skills across a wide range of functions and levels of seniority, from shop floor technicians to engineers to senior executives
• High agency and high grit – we will be working on hard problems that will require tenacity and the ability to take extreme ownership to see projects through to completion
• Quantitative or STEM background