Director of Engineering, Fleet Applications

Job description

Job responsibilities

• Delivery of Arc Platform. Crafting the technical roadmap and commit to dates based on product and customer targets. Lead resource and staffing planning accordingly.
• Multiple teams, one roadmap. A UI team building the on-robot interfaces and the web and mobile experiences, and a cloud services team owning workflow orchestration, resource management, and fleet data aggregation from…
• Technical roadmaps & decision making. Achieve team buy-in and consensus on OSS selection, language and framework choices, service boundaries, API contracts.
• Requirements on your upstream dependencies. SOC 2 readiness and the multi-cell and single-tenant deployment architectures come from the Cloud Platform team.
• New surfaces for the fleet. Applications that let our support engineers diagnose and resolve customer-raised issues remotely, and mobile experiences that let a site leader check on their Digit fleet without sitting at…
• The team itself. Hiring, leveling, performance, and growth for a fully distributed engineering organization.
• You have led multiple engineering teams (managing managers and senior ICs) towards product delivery on a committed timeline, and you can describe what slipped and what you did about it.
• You have taken a product from bespoke or single-customer delivery to a multi-tenant SaaS offering — or done the reverse, standing up single-tenant deployments for enterprise customers who demanded isolation.