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Tutor Intelligence

Robot type
Warehouse and Logistics
Location
WatertownMassachusettsUSA
Job type
Customer Success
Posted
Oct 29, 2026
Salary
$90,000–$150,000 a year
Full-time

Field Reliability Engineer

Job description

Tutor Intelligence — Field Reliability Engineer (Watertown, Massachusetts).

Job requirements

  • 1 to 7 years of experience in field engineering, controls, automation, test or hardware engineering, or senior field service on robotic or industrial automation systems.
  • Demonstrated record of resolving complex failures, with clear documentation of the root cause, the fix and the measured result.
  • Structured troubleshooting across electrical, mechanical, networking and software systems.
  • Ability to read schematics, wiring diagrams and mechanical drawings.
  • Working knowledge of Linux, the command line and system logs.
  • Experience using scripting or AI tools to analyze data, run checks and prepare reports.
  • Experience leading root-cause investigations with engineering teams and driving corrective actions to completion.
  • Experience training technicians and writing clear procedures.

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