- Robot type
- Warehouse and Logistics
- Location
- WatertownMassachusettsUSA
- Job type
- Customer Success
- Posted
- Oct 29, 2026
- Salary
- $90,000–$150,000 a year
Full-time
Field Reliability Engineer
Job description
Tutor Intelligence — Field Reliability Engineer (Watertown, Massachusetts).
Job requirements
- 1 to 7 years of experience in field engineering, controls, automation, test or hardware engineering, or senior field service on robotic or industrial automation systems.
- Demonstrated record of resolving complex failures, with clear documentation of the root cause, the fix and the measured result.
- Structured troubleshooting across electrical, mechanical, networking and software systems.
- Ability to read schematics, wiring diagrams and mechanical drawings.
- Working knowledge of Linux, the command line and system logs.
- Experience using scripting or AI tools to analyze data, run checks and prepare reports.
- Experience leading root-cause investigations with engineering teams and driving corrective actions to completion.
- Experience training technicians and writing clear procedures.
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