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Shield AI

Robot type
Drone · Defense
Location
DallasTexasUSA
Job type
Customer Success
Posted
Sep 24, 2026
Salary
$95,000–$145,000 a year
Full-time

Fleet Support Specialist, Field Integration & Test (R5615)

Job description

Your main goal is high fleet readiness and uptime for the current deployment.

Job responsibilities

  • Site surveys: Assess deployment locations before installation. Check site conditions, infrastructure, power, communications, and physical and environmental limits. Record your findings to support integration planning.
  • Field installation: Install, set up and configure systems at customer sites. Make sure each installation meets technical and operational requirements before handover.
  • System configuration and validation: Configure and validate deployed systems, including new capabilities before they go into operational use.
  • Field troubleshooting: Be the main troubleshooter in the field. Diagnose and fix hardware, software and subsystem issues quickly to keep operations moving.
  • Maintenance and sustainment: Own parts readiness, scheduled and unscheduled maintenance, and fleet sustainment.
  • Field modifications: Carry out approved changes to fielded hardware and systems.
  • Configuration management: Keep accurate configuration records for all deployed assets.
  • Technical decisions: Make field-level technical decisions, with input from the Field Integration Engineer.

Job requirements

  • One of the following:
  • A high school diploma or equivalency certificate with a STEM focus, plus 5+ years of experience as a Telecommunications Technician, Field Engineering Specialist or in an engineering role
  • A bachelor's degree in an engineering or technology field
  • 2+ years of experience working with electrical and radio-frequency (RF) systems
  • Hands-on experience with site surveys and field installation of technical systems
  • Deep expertise in communications systems, including installing, integrating and testing radios, datalinks, antennas and network equipment in the field
  • A proven, hands-on record troubleshooting complex technical systems in field or operational settings
  • Experience with maintenance, sustainment and configuration management

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