Global Benefits Manager

Job description

Job responsibilities

• Own the full benefits lifecycle, from annual strategy and budget planning through day-to-day employee questions and escalations.
• Lead open enrollment end-to-end: project-manage timelines, build communication plans, configure and test systems, and serve as the primary point of contact for employees throughout the process.
• Design, evaluate, and optimize a comprehensive benefits portfolio including medical, dental, vision, life/AD&D, disability, FSA/HSA, 401(k)/retirement, equity education, commuter benefits, EAP, and voluntary offerings.
• Manage and evolve both self-funded and fully-insured health plans, including working with TPAs, stop-loss carriers, and understanding claims data to drive cost and quality outcomes.
• Serve as the primary relationship owner for benefits brokers and carriers; lead RFPs, renewals, and contract negotiations.
• Administer and continuously improve benefits configuration in Workday, ensuring data integrity, accurate plan setup, and a seamless employee experience.
• Build and scale global benefits programs, navigating statutory requirements and market norms across multiple geographies.
• Partner cross-functionally with Finance, Legal, and Payroll on plan funding, compliance (ACA, ERISA, HIPAA, SOX), and reporting obligations.

Job requirements

• 7+ years of progressive benefits experience, with direct ownership of a benefits function (not just support or coordination).
• Demonstrated experience leading open enrollment independently, including systems configuration, employee communications, and issue resolution.
• Deep expertise across benefit plan types: medical, dental, vision, life, disability, FSA/HSA, 401(k), commuter, EAP, and supplemental/voluntary plans.
• Hands-on experience with both self-funded and fully-insured health plans — you understand the mechanics of each, including stop-loss insurance, claims funding, TPA management, and how to use claims data to inform plan…
• Proven track record managing broker and carrier relationships, including running RFPs, leading renewals, and negotiating contracts.
• Proficiency in Workday Benefits: you have personally configured plans, set up enrollment events, and troubleshoot issues in Workday (not just worked alongside someone who does).
• Experience working in at least one high-growth startup and at least one publicly traded company — you understand what it means to build infrastructure quickly and to operate under public-company compliance standards.
• Comfortable operating without a large team: you take pride in getting things done directly, without delegating everything to others or waiting for additional headcount.