Relativity Space
- Robot type
- Industrial Automation · Marine and Space
- Location
- Cape CanaveralFloridaUSA
- Job type
- IT
- Posted
- Oct 23, 2026
IT Associate I
Job description
At Relativity Space, we’re building rockets to serve today’s needs and tomorrow’s breakthroughs. Our Terran R vehicle will deliver customer payloads to orbit, meeting the growing demand for launch capacity. But that’s just the start. Achieving commercial success with Terran R will unlock new opportunities to advance science, exploration, and innovation, pioneering progress that reaches beyond the known.
Joining Relativity means becoming part of something where autonomy, ownership, and impact exist at every level. Here, you're not just executing tasks; you're solving problems that haven’t been solved before, helping develop a rocket, a factory, and a business from the ground up.
Job responsibilities
- Provide tier 1/2 technical support (hardware, software, network connectivity) to site personnel
- Set up, image, and deploy laptops, desktops, and mobile devices
- Manage user account provisioning/deprovisioning, including onboarding and offboarding support
- Maintain IT asset inventory and track equipment across the Cape site
- Troubleshoot basic network, printer, A/V, and conferencing issues
- Escalate complex issues to Systems/Network Administrators as needed
- Document recurring issues and resolutions in the ticketing system
- Support IT needs for new hire onboarding, office moves, and site events
Job requirements
- 1+ years of experience in a help desk, desktop support, or IT support role (internships count)
- Working knowledge of Windows and/or macOS operating systems
- Basic understanding of networking concepts (Wi-Fi, Ethernet, VPN, printers)
- Experience supporting end-user hardware (laptops, mobile devices, peripherals)
- Familiarity with ticketing systems (Jira Service Management, ServiceNow, Zendesk, or similar)
- Strong customer service orientation and clear communication skills
- Ability to lift/move IT equipment and work on-site at Cape Canaveral, FL
- Must be able to obtain and maintain any required site access/security clearances for a launch facility
Similar jobs
Relativity Space · IT
Sr Linux Administrator
Long Beach, California
Relativity Space · IT
Cybersecurity Engineer II
Long Beach, California
Relativity Space · IT
IT Associate II (Stennis, MS)
Stennis Space Center, Mississippi
Relativity Space · IT
Sr CAD Administrator, Engineering Applications
Long Beach, California
Robot deals
All deals →
Like what we do? Buying through these links supports Bots n' Beans. We earn a commission at no extra cost to you. Thank you!