IT Associate II (Stennis, MS)

Job description

At Relativity Space, we’re building rockets to serve today’s needs and tomorrow’s breakthroughs. Our Terran R vehicle will deliver customer payloads to orbit, meeting the growing demand for launch capacity. But that’s just the start. Achieving commercial success with Terran R will unlock new opportunities to advance science, exploration, and innovation, pioneering progress that reaches beyond the known.

Joining Relativity means becoming part of something where autonomy, ownership, and impact exist at every level. Here, you're not just executing tasks; you're solving problems that haven’t been solved before, helping develop a rocket, a factory, and a business from the ground up.

Job responsibilities

Strengthen IT operations at our Stennis Test site by actively supporting daily service desk operations, ticket management, and technical support requirements to enable continued growth in Mississippi
Provide responsive technical support by troubleshooting and resolving desktop, user experience, and system issues with professionalism and a focus on timely resolution
Deploy and maintain endpoint devices and infrastructure, working collaboratively with other IT teams to ensure reliable technology operations across the site
Develop and document scalable solutions that proactively reduce repetitive service requests and streamline support workflows for improved efficiency
Apply deep desktop OS expertise to diagnose complex technical issues, enhance end-user experience, and continuously identify opportunities to refine and improve IT service delivery practices
Utilize strong networking knowledge to troubleshoot connectivity issues, support network-dependent systems, and contribute to infrastructure reliability and performance optimization

Job requirements

1-3 years of experience in IT support, asset management, or related technical role
Enterprise-level support experience with Linux, iOS, and Android operating systems
Network+ certification or equivalent networking/IT certification
Hands-on experience configuring network hardware from vendors such as Cisco, Fortinet, or Arista
Demonstrated experience with asset lifecycle management, asset tracking, and technical documentation
Working knowledge of IT management tools including Active Directory Users and Computers (ADUC), Mobile Device Management (MDM), Microsoft Deployment Toolkit (MDT), Office 365 Admin Console, and similar platforms

Apply on Relativity Space website Save

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