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Swarm Aero

Robot type
Drone · Defense
Location
FayettevileArkansasUSA
Job type
IT
Posted
Oct 23, 2026
Salary
$55,000–$70,000 a year
Full-time

IT Operations Specialist

Job description

The team has created and exited multiple startups, negotiated defense deals worth billions of dollars, and designed and built 30+ novel aircraft, with aerospace experience from Scaled Composites, Airbus, Archer Aviation, Blue Origin, and Boom Supersonic.

You’ll own the day-to-day technology experience for our employees while building the skills to grow into a Systems Administrator as the company scales. You’ll work hands-on across Microsoft 365, Entra ID, endpoint management, identity, hardware, networking, security, and cloud infrastructure.

This is a great role for someone who has built a strong foundation in IT support or operations and is ready for their next step.

Job responsibilities

  • Own and manage the day-to-day IT support queue, prioritizing and resolving employee issues.
  • Administer users, groups, licenses, shared mailboxes, distribution lists, shared calendars, and Microsoft 365 resources.
  • Perform day-to-day administration of Entra ID.
  • Support and troubleshoot Exchange Online, Teams, SharePoint, and OneDrive.
  • Manage user and group-based access to company resources.
  • Troubleshoot account access, MFA, authentication, permissions, licensing, and Microsoft 365 service issues.
  • Support employee onboarding and offboarding across the Microsoft 365 environment.
  • Provision, deploy, configure, and maintain employee laptops and other IT hardware.

Job requirements

  • 2–4 years of professional experience in IT support, desktop support, IT operations, endpoint administration, or a similar role.
  • Hands-on professional experience administering Microsoft 365 in a business environment.
  • Comfortable administering: Microsoft 365 Admin Center
  • Entra ID / Azure AD
  • Exchange Online
  • Teams
  • SharePoint
  • OneDrive
Apply on Swarm Aero websiteSave

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