SpaceX
- Robot type
- Marine and Space · Defense
- Location
- McGregorTexasUSA
- Job type
- IT
- Posted
- Oct 30, 2026
IT Support Technician
Job description
The person in this position must have strong overall IT technical skills, while also having excellent customer service/interaction skills and superior organizational skills. The ideal candidate will be flexible and flourish in a fast paced and challenging environment. They should be a self-starter and have excellent motivation, leadership, and ingenuity to excel at this position.
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.
Job responsibilities
- Provide 1st and 2nd, and 3rd tier support to SpaceX employees.
- Manage on site inventory and the total lifecycle of IT assets.
- Procure, configure and deploy computer hardware and mobile cellular devices.
- Troubleshoot software and hardware issues, in person and remotely.
- Configure and troubleshoot desktop, label and large multifunction printers.
- Network support and troubleshooting. From device connectivity to VLAN configuration.
- Configure non-traditional network attached devices (production, metrology and test machines) and interface with SpaceX infrastructure.
- Develop new workflows and solutions, working directly with IT engineering groups and other internal/external resources to resolve complex issues.
Job requirements
- High school diploma or equivalency certificate.
- 1+ years of professional experience building, deploying and troubleshooting computer systems, hardware, printers, software, and IP networks within an enterprise environment.
- Experience supporting Microsoft technologies.
- Experience supporting Mac iOS and Linux environments.
- Technical certifications (i.e. A+, Network+, MCSE).
- Working knowledge of audio-visual equipment.
- Comfortable working with mission critical and sensitive systems, with a sense of urgency appropriate to the responsibilities.
- Able to work independently while maintaining patience with the constant interruptions.
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