- Robot type
- Industrial Automation
- Location
- CarsonCaliforniaUSA
- Job type
- Hardware
- Posted
- Sep 16, 2026
- Salary
- $110,000–$145,000 a year
IT Systems Engineer
Job description
GrayMatter Robotics is a well-capitalized Physical AI company headquartered in Los Angeles, building Factory SuperIntelligence (FSI) through systems that learn, adapt, and develop genuine process intelligence across every part they touch. Our robots take on the tedious, hazardous, and ergonomically demanding work that has kept manufacturing dependent on a shrinking skilled workforce, delivering superhuman performance. Robotics has a demo problem. GMR doesn't. Our systems are in active production today, adapting autonomously to real geometries, real materials, and real process variation without reprogramming.
Job responsibilities
- Serve as the primary IT escalation point, reducing reliance on DevOps and engineering teams for routine and recurring IT requests
- Own PC fleet management, including provisioning, imaging, Ansible-based configuration, and Teamviewer enrollment for both internal and customer site machines
- Troubleshoot and resolve GPU driver issues and kernel update problems that cause production downtime at customer sites, then build SOPs so the fix is never tribal knowledge again
- Support internal IT requests from all teams, including tool integrations, access management, onboarding and offboarding provisioning, and network configuration
- Assist with government enclave maintenance, including compliance logging, access control, and working with our enclave contractor to reduce the admin overhead that currently falls on senior engineers
- Own the IT intake process, including standing up a clear ticketing workflow and making it easy for anyone within the organization to know where to route a request
- Work with DevOps on DevOps-adjacent tasks (CI runner uptime, VPN setup, DNS, internal tooling deployments) without needing hand-holding
- Field customer site IT support, especially for activation machines, license servers, and network misconfigurations that require fast turnaround
Job requirements
- 2 to 5 years of hands-on experience in IT systems administration, infrastructure, or a related technical role
- Strong working knowledge of Linux (Ubuntu preferred)
- Networking fundamentals, including ability to diagnose and resolve common configuration issues
- Some experience with configuration management tools such as Ansible
- Basic scripting in Python, Bash, or PowerShell for task automation and workflow improvements
- Experience with containerization (Docker, Kubernetes)
- Ability to troubleshoot independently, communicate blockers clearly, and drive issues to resolution without being asked twice
- Comfortable working onsite at our Carson, CA office with some travel to customer sites
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