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Honeywell

Robot type
Robotics
Location
ActonMassachusettsUSA
Job type
Customer Success
Posted
Oct 2, 2026
Salary
$74,000–$93,000 a year
Full-time

Lead Field Service Technician | Building Automation HVAC Controls

Job description

As a Lead Field Service HVAC Controls/BAS Technician here at Honeywell, you will be responsible for providing advanced technical support and service for HVAC control systems and building automation systems (BAS). You will play a critical role in ensuring the optimal performance and reliability of our systems while serving as a technical lead and delivering exceptional service to our customers.

You will report directly to our Sr Service Manager , and you’ll work out of our Acton, MA location on an Onsite work schedule.

In this role, you will impact customer satisfaction and operational efficiency by troubleshooting, diagnosing, and resolving complex HVAC control issues, leading system…

Job responsibilities

  • Lead onsite installation, commissioning, and service of Honeywell Building Automation Systems (BAS), including DDC controllers, HVAC equipment, and networked control devices.
  • Serve as the technical lead on projects and service activities, providing direction, training, and support to other technicians, subcontractors, and customers to ensure quality and timely execution.
  • Perform advanced troubleshooting and diagnostics of HVAC control systems, including VAVs, AHUs, chillers, boilers, sensors, actuators, and communication networks (BACnet, Modbus, LonWorks).
  • Program, configure, and commission Honeywell platforms such as Spyder, CIPer, WEBs, EBI, and Niagara-based systems.
  • Interpret control drawings, wiring schematics, and sequences of operation to validate system functionality and ensure proper integration.
  • Conduct system startups, point-to-point verification, functional performance testing, and commissioning activities to meet project specifications and customer requirements.
  • Coordinate with project managers, engineers, customers, and other trades to resolve technical issues, provide field leadership, and maintain project schedules.
  • Identify system optimization opportunities to improve energy efficiency, reliability, and overall building performance.

Job requirements

  • Minimum of 5 years of experience in HVAC controls and building automation systems.
  • Minimum of 5 years of experience with strong technical knowledge of HVAC systems, controls, DDC systems, and BAS technologies.
  • Proficiency in advanced troubleshooting and diagnosing complex HVAC control and BAS issues.
  • Minimum of 5 years of experience with programming, configuring, commissioning, and modifying HVAC control systems, including DDC controllers and software.
  • Experience providing technical leadership, mentoring, or direction to other field technicians.
  • Must be able to successfully complete a pre-employment drug screening and background check, in accordance with company policy and applicable laws.

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