- Robot type
- Surgical and Medical
- Location
- MadisonWisconsinUSA
- Job type
- Customer Success
- Posted
- Jul 27, 2026
Full-time
Medical Physics Support Specialist
Job description
Give hope. Give health. Make your mark in the fight against cancer.
At Accuray, we make a direct and powerful impact on the lives of cancer patients every day — helping them live longer, better lives. But our commitment to innovation offers a truly unique opportunity: the chance to change the fight against cancer — helping to develop, introduce and support new treatment delivery systems and software that will give new hope and new health to cancer patients and cancer survivors around the world .
The Physics Support Specialist is primarily responsible for Helical Physics and Treatment Planning-related Customer Support and Training activities.
Accuray develops, manufactures and sells…
Job responsibilities
- Provide on-site and phone support to ensure customers can effectively utilize their systems to treat patients.
- Provide training, in a variety of formats, to both new and current customers of the Accuray systems.
- Participate in the development of user and customer support documentation and training materials that will facilitate the successful use of the company’s products.
- Act as liaison between customers and marketing/development in providing suggestions for product improvements, enhancements, or corrections.
- Provide clinical input and review of new products and proposals, representing the needs of the customer and of customer support.
- Work with R&D Physics to test upcoming releases of product platforms and evaluate systems in development.
- Assist in the development and implementation of processes and programs within the Physics group.
- Maintain knowledge of current clinical practices.