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Zipline

Robot type
Drone
Location
South San FranciscoCaliforniaUSA
Job type
Business Operations
Posted
Jun 17, 2026
Salary
$112,500–$300,000 a year
Full-time

Operations Ghostbuster

Job description

Our customers include the world’s largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we’ve built to enable seamless, reliable, global operations.

Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe.

We operate at a global scale and are looking for practical problem solvers who…

Job responsibilities

  • Identify high-impact bottlenecks in commercial, operations, and field workflows, including manual handoffs, unclear ownership, missing metrics, stalled decisions, and weak follow-through.
  • Prioritize workstreams using business impact, delivery-network risk, and operating priorities.
  • Turn ambiguous problems into scoped workstreams with accountable owners, milestones, operating mechanisms, and measurable success criteria.
  • Build dashboards, automations, trackers, and workflows that resolve immediate friction and can scale with the business.
  • Own workflow improvements end to end, from diagnosis and stakeholder alignment through implementation, iteration, adoption, and performance review.
  • Partner across Commercial, Operations, Product, Data, Finance, and field teams to improve execution across Zipline’s delivery network.
  • Use operating data to measure changes in cycle time, conversion, decision quality, follow-through, and execution performance.
Apply on Zipline websiteSave

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