Operations - Quality Engineering Lead

Job description

Job responsibilities

• You’re one of the few roles that sees the full picture —design → factory → field
• You operate at both microscopic level (root cause) and system level (process + metrics)
• You constantly balance speed vs. quality in a fast-moving hardware environment
• No two days are the same—priorities shift based on real-world data

Job requirements

• Experience : 8-10+ years in quality program management or a similar role, with proven experience managing complex, cross-functional projects in fast-paced, tech-driven environments.
• Technical Proficiency : Strong understanding of quality concepts and the ability to communicate complex ideas across diverse teams.
• Problem-Solving Mindset : Ability to manage and resolve complex challenges with little to no established playbooks, using creative and proven strategic thinking to drive solutions.
• Cross-Functional Leadership : Demonstrated ability to work effectively across diverse teams (Engineering, Product, Operations, Partnerships, etc.).
• Communication Skills : Exceptional verbal and written communication skills. Comfort in presenting Metrics and Quality approaches to senior leadership and external stakeholders.
• Risk Management : Proven track record of identifying, managing, and mitigating risks in large, complex programs.
• Adaptability : Comfortable with ambiguity and able to thrive in a fast-moving, constantly evolving environment.
• Travel : Willing to travel domestically and internationally up to 20%