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Zipline

Robot type
Drone
Location
ConcordNorth CarolinaUSA
Job type
Business Operations
Posted
Jul 16, 2026
Full-time

Ops Standards and Readiness Lead

Job description

Our customers include the world’s largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we’ve built to enable seamless, reliable, global operations.

Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe.

We operate at a global scale and are looking for practical problem solvers who…

Job responsibilities

  • Define measurable standards for flight operations, fleet supervision, and autonomous-system oversight.
  • Translate regulatory requirements, safety policy, operational practice, and the P108 regulatory framework into practical performance criteria.
  • Design objective evaluation methods, metrics, rubrics, and review processes for operators, supervisors, operational teams, and system performance.
  • Own the Standards & Evaluations program, including controlled documentation, audit cycles, change management, and decision records.
  • Lead recurring standards and readiness reviews through developmental gates with Training, Safety, Flight Operations, and Engineering.
  • Analyze evaluation evidence to identify performance trends and gaps, then recommend targeted changes to training, procedures, policy, or system design.
  • Deliver decision-ready readiness assessments that show whether operations meet defined standards, can scale safely, or require corrective action.
Apply on Zipline websiteSave

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