Organizational Change Management (OCM) Lead

Job description

Job responsibilities

• Work with the CIO and DBT leaders to develop and execute a DBT-wide change strategy and framework aligned with the Transformation Office vision, roadmap, and Transformation Initiative Backlog.
• Lead change efforts across people and culture, process excellence, policy and governance, tools and technology, brand and communications, and customer and BRM partnerships.
• Drive organizational effectiveness initiatives that strengthen engagement, collaboration, accountability, leadership effectiveness, workforce capabilities, and continuous improvement.
• Build leadership alignment, sponsorship, and ownership for transformation priorities, preparing leaders and managers to communicate and reinforce change.
• Partner with Communications to advance the One DBT narrative and communicate what is changing, why it matters, progress, wins, and expected behaviors.
• Establish reusable OCM methods, standards, templates, tools, governance, and a consolidated change calendar to embed change management as a sustained DBT capability.
• Assess stakeholder impacts, readiness, resistance, adoption risks, and capacity for assigned programs, and translate findings into actionable OCM and mitigation plans.
• Develop and execute integrated plans for communications, stakeholder engagement, sponsorship, readiness, training coordination, resistance management, reinforcement, and adoption.

Job requirements

• Bachelor’s degree in Organizational Change Management, Organizational Development, Business, Communications, Human Resources, or a related field; equivalent experience considered.
• 7+ years of experience leading organizational change, transformation, organizational effectiveness, or large-scale technology and business change initiatives.
• Demonstrated experience supporting both enterprise organizational transformation and complex program implementations.
• Strong knowledge of structured OCM methodologies and practices, including change impact, stakeholder, readiness, resistance, communications, and adoption planning.
• Experience developing and executing integrated change strategies across multiple concurrent initiatives.
• Demonstrated ability to influence executives, leaders, program teams, and employees without direct authority.
• Strong facilitation, executive communication, stakeholder management, analytical, and problem-solving skills.
• Ability to manage multiple priorities and operate effectively in a fast-moving, matrixed environment.