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Amazon Robotics

Robot type
Warehouse and Logistics
Location
New YorkNew YorkUSA
Job type
Commercial Operations
Posted
Sep 17, 2026
Full-time

Program Manager, Sales Operations, Fauna

Job description

Fauna Robotics is seeking a Program Manager to build and run the operational backbone of our go-to-market. You'll own the mechanisms and cross-functional programs that move every customer smoothly from first inbound interest through quoting, contracting, onboarding, and fulfillment — coordinating across sales, product, and legal, with clean data at every step. This is a role for someone who can both run the process today and strategically design and scale the systems behind it.

Key job responsibilities - Champion the customer experience — obsess over making the buying journey effortless, from first inquiry to delivery: quick responses, clear communication, and friction removed at every step.

Job requirements

  • 3+ years of program or project management experience
  • Experience using data and metrics to determine and drive improvements
  • Experience working cross functionally with tech and non-tech teams
  • Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field
  • 5+ years in sales or revenue operations, deal desk, or business operations.
  • Track record owning cross-functional programs or mechanisms end to end, coordinating across multiple stakeholders (e.g., sales, legal, finance, procurement).
  • Experience managing a CRM/pipeline and driving process from ambiguity to a repeatable system.
  • Strong organization and attention to detail, especially with customer, order, and contract data.
Apply on Amazon Robotics websiteSave

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