Project Manager II, Aurora Support Operations

Job description

Job responsibilities

• Independently lead moderately complex projects from definition through implementation, establishing scope, milestones, dependencies, risks, resource needs, and measures of success.
• Manage multiple concurrent initiatives, balancing shifting priorities, resource constraints, and cross-functional dependencies to deliver against business objectives.
• Use operational metrics, performance trends, and stakeholder feedback to identify improvement opportunities, prioritize work, and implement sustainable changes.
• Lead cross-functional teams across Operations, Engineering, Safety, and other partners to define requirements, align ownership, resolve dependencies, and drive decisions and execution.
• Proactively identify project risks and operational constraints, develop mitigation plans, and escalate material issues with clear recommendations and tradeoffs.
• Develop and improve scalable processes, standard operating procedures, and operating mechanisms that strengthen Command Center reliability, effectiveness, and operational readiness.
• Drive successful adoption of new technologies, tools, workflows, and operational capabilities through implementation planning, stakeholder communication, readiness, and post-launch evaluation.
• Provide leadership with clear visibility into project progress, performance, risks, decisions, and outcomes, translating lessons learned into ongoing continuous improvement.

Job requirements

• Safety-focused, operationally minded, with the ability to understand interconnected systems and evaluate impacts across safety, engineering, operations, and customer outcomes.
• 5+ years of experience in project management, program management, operations, or a related field.
• Demonstrated experience leading cross-functional initiatives from planning through implementation.
• Experience managing multiple concurrent projects or initiatives, including scope, milestones, dependencies, risks, resource constraints, and measures of success.
• Strong problem-solving and situational judgment, with the ability to create structure in ambiguity, evaluate tradeoffs, and determine when escalation is required.
• An understanding of development operations and the ability to relate them to commercial operations.
• Strong written and verbal communication skills with the ability to influence, align, and gain cooperation from cross-functional stakeholders.
• Experience using data, metrics, dashboards, or reporting tools to identify trends, inform decisions, and communicate project or operational performance.