Senior Field Application Engineer - French Speaking

Job description

Job responsibilities

• Serve as the regional subject matter expert on integrations, enabling partners to deliver Serve as a regional technical resource on integrations, enabling partners to deliver deployments to BD standards.
• Manage engagement across multiple integration projects, ensuring they meet BD standards for quality, reliability, and ROI.
• Lead resolution of complex technical escalations, performing troubleshooting and root cause analysis, and collaborating with engineering to address systemic issues.
• Develop and prototype integration solutions using BD APIs/SDKs, creating tools and workflows to support partner-led projects.
• Support partner technical certifications, review integration designs and deliverables, and promote best practices.
• Deliver technical training to partner engineers and project managers; prepare partners for product updates, new features, and Inspector releases.
• Act as a regional conduit for partner and customer feedback, translating operational insights into input for product and CI program teams.
• Collaborate cross-functionally to align program requirements, partner capabilities, and product evolution.

Job requirements

• Strong knowledge of robotics integration (hardware, networking, software, and payloads).
• Demonstrated ability to support complex, multi-site automation projects in a partner or integrator model.
• Solid technical training and communication skills, with experience supporting certifications or enablement programs.
• Proficient troubleshooting skills across autonomy, mapping, networking, and hardware domains.
• Strong communication skills for engaging with both technical teams and business stakeholders.
• Language: Professional proficiency in both French and English (written and verbal) required. Ability to communicate technical concepts effectively to customers, partners, and internal stakeholders in both languages.
• Education: Bachelor's in Computer Science, Robotics, or related field; Master's preferred; or equivalent industry experience.
• Experience: 3–5 years in robotics, automation, or systems integration. Prior Field Applications Engineering, Sales Engineering, Technical Project Management, or Solution Architecture experience preferred.