Senior Information Security Analyst

Job description

Job responsibilities

• Tier 1/2/3 Cyber help desk technician duties, including initial customer contact, customer issue identification, troubleshooting, and resolution of ticket issues in a timely manner with excellent customer engagement
• Perform vetting and review of software for inclusion on/exclusion from the production network
• Perform security posture checks and remediate vulnerabilities
• Assist with risk assessment, system and communication analysis, development of compliance processes and documentation, to include, but not limited to, RMF, NIST SP 800-171, and CMMC
• Escalation of issues to the appropriate engineer or manager when appropriate
• Assist in maintaining and developing the InfoSec Team’s process documentation
• Provide customer service and inter-departmental support
• Analyze email and communicating with Cyberoperations team on suspicious communications

Job requirements

• U.S. Citizenship required
• Bachelor’s degree in Cybersecurity, Information Technology, Computer Science, or a related field – or equivalent work experience.
• Have active Security+ certification (or be required to obtain within six months of onboarding)
• Solid understanding of multiple cybersecurity domains in terms of implementation, and documentation
• Strong English language skills, both verbal and written
• Excellent communication skills and customer service
• Familiarity with cybersecurity frameworks and regulatory requirements (NIST SP 800-171, CMMC, ISO 27001, etc.)
• Strong time/task management skills