Senior Manager, Talent Operations

Job description

Job responsibilities

• Own the strategy around the day-to-day operation of our recruiting systems, including the ATS (Ashby) and scheduling/coordination tooling (ModernLoop)
• Manage the recruiting coordination team’s performance; scheduling, candidate communications, interview logistics — ensuring a consistent, high-quality candidate and interviewer experience
• Build operational strategies for recruiting that hold up in a fast-paced, scaling organization, then translate strategy into documented, repeatable processes.
• Own data hygiene across recruiting systems — clean requisition data, accurate candidate and pipeline records, and consistent reporting inputs the broader People team can rely on
• Build and document processes with an eye toward future SOX compliance, applying the rigor and auditability expected of a publicly traded company even before it’s required
• Work as a close partner to People Operations on shared responsibilities, including offer letter management and background checks, ensuring clean handoffs and no dropped details between teams
• Lead, manage, and develop a team of recruiting coordinators, recruiting operations specialists, and recruiting systems members to the standard for operational excellence and consistency across the function

Job requirements

• Bachelors Degree and 5+ years of experience in recruiting operations, with hands-on experience in recruiting coordination and recruiting systems.
• 3+ years of people management experience
• Direct experience operating in fast-paced, scaling organizations, building operational strategies that hold up as headcount and hiring volume grow
• Proven experience building and documenting processes that are repeatable and support data hygiene across recruiting systems
• Recruiting programs experience
• Experience working closely with People Operations as a shared partner on offer letter management and background checks