Senior Reliability and Maintainability Engineer (R5301)

Job description

Job responsibilities

• Lead engineering investigations for V-BAT field failures, repeat defects, reliability issues, maintainability issues, and complex technical escalations.
• Drive Root Cause and Corrective Action investigations for fielded V-BAT issues, including containment, root cause identification, corrective action planning, verification, and closure.
• Reproduce and analyze field issues using logs, returned hardware, test data, maintenance records, operational context, configuration data, environmental conditions, and customer-reported symptoms.
• Partner with Fleet Support Engineers, Product Engineering, Quality, Manufacturing, Reliability Data Engineering, Supply Chain, and Operations to investigate and resolve fielded system issues.
• Determine whether issues are caused by design, manufacturing, supplier quality, configuration, software, operator use, environmental exposure, maintenance practices, documentation gaps, or system integration effects.
• Lead and support returned material analysis, teardown reviews, bench testing, inspection planning, fault isolation, and failure replication activities.
• Document failure modes, root cause, contributing factors, containment actions, corrective actions, verification plans, and recurrence-prevention measures.
• Drive corrective actions through closure by ensuring actions have owners, due dates, verification methods, and measurable field-improvement outcomes.

Job requirements

• Bachelor’s degree in Mechanical Engineering, Aerospace Engineering, Electrical Engineering, Systems Engineering, Reliability Engineering, or a related technical discipline, or equivalent practical experience.
• 4+ years of experience in reliability engineering, maintainability engineering, failure analysis, systems engineering, quality engineering, aviation sustainment, product support, manufacturing engineering, or complex…
• Demonstrated experience conducting technical investigations for field failures, repeat defects, hardware issues, system-level issues, or complex product performance problems.
• Experience driving Root Cause and Corrective Action investigations from initial problem statement through containment, root cause, corrective action, verification, and closure.
• Strong ability to analyze hardware, software behavior, logs, test data, returned material, field reports, configuration history, maintenance records, and operational context.
• Familiarity with structured problem-solving and failure-analysis methods such as 5 Whys, fault tree analysis, fishbone diagrams, 8D, FMEA/FMECA, FRACAS, fault isolation, or similar methods.
• Ability to distinguish between design, manufacturing, supplier quality, configuration, software, operator, environmental, maintenance, and documentation-related contributors.
• Experience working across Product Engineering, Fleet Support, Quality, Manufacturing, Reliability Data Engineering, Supply Chain, and Operations to resolve technical issues.