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Zipline

Robot type
Drone
Location
South San FranciscoCaliforniaUSA
Job type
Customer Success
Posted
Jul 13, 2026
Salary
$160,000–$200,000 a year
Full-time

Senior/Staff Field Systems Engineer – RF Systems

Job description

Our customers include the world’s largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we’ve built to enable seamless, reliable, global operations.

Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe.

We operate at a global scale and are looking for practical problem solvers who…

Job responsibilities

  • Own complex RF and connectivity field issues from initial escalation through containment, root cause, corrective action, and verified fleet resolution.
  • Lead technical triage during high-impact field events and provide clear guidance to Operations, Maintenance, Deployment, and Engineering.
  • Analyze mission logs, RF telemetry, packet statistics, navigation data, hardware health, maintenance history, environmental conditions, and site configuration.
  • Build structured hypothesis trees that distinguish among RF, electrical, mechanical, firmware, networking, configuration, and navigation causes.
  • Diagnose link-margin degradation, interference, coexistence, multipath, polarization mismatch, antenna blockage, detuning, packet loss, latency, and intermittent connectivity.
  • Determine whether observed RF symptoms originate from antennas, cables, connectors, harnesses, grounding, shielding, power integrity, thermal conditions, mechanical integration, firmware, or network behavior.
  • Work across Mechanical Engineering, Electrical Engineering, RF, Embedded Firmware, Networking, Navigation, Autonomy, Reliability, Manufacturing, and Operations.
  • Partner with navigation and localization teams to understand how RF, GNSS, RTK, timing, telemetry, and site geometry affect system behavior.

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