Senior Technical Editor

Job description

Job responsibilities

• Edit hardware and software technical documentation for clarity, accuracy, consistency, voice, tone, and usability.
• Make edits directly in IXIA, our component content management system, collaborating with technical writers and subject matter experts through the review workflow to implement changes efficiently.
• Develop and own a quality metrics program that establishes baselines, identifies improvement opportunities, and measures impact.
• Design and implement best practices for technical content quality. Create scalable processes, guidelines, and checklists that enable teams to self-serve and maintain consistency without bottlenecking editorial review.
• Lead training and coaching initiatives. Educate writers on minimalism, task-based authoring, topic-based writing principles, style, and grammar standards.
• Configure and integrate content quality tools (Acrolinx, Congree, Grammarly, or similar) into the publication workflow. Recommend technology solutions that enhance quality without creating friction for authors.
• Collaborate with cross-functional teams—including product, UX, localization, and publishing—to align on quality standards and resolve editorial challenges.

Job requirements

• Bachelor’s degree or equivalent
• 7+ years of professional editing experience in technical communications, with demonstrated expertise editing DITA-authored content for both hardware and software products.
• Deep expertise in minimalist and task-based, topic-based authoring approaches. Demonstrated ability to coach authors on these principles and evaluate content for adherence to minimalist standards.
• Proficiency with IXIA or similar component content management systems (CCMS). Ability to navigate the system, make edits directly, and move content through review workflows independently.
• Experience developing or implementing editorial guidelines, style guides, or content quality standards. Comfort with creating scalable, repeatable processes.
• Proficiency with quality assurance tools such as Acrolinx, Congree, Grammarly, or equivalent. Ability to evaluate tools and troubleshoot configuration issues.
• Proven ability to communicate clearly and concisely, both in written and spoken formats. Skill in explaining complex editorial feedback in a way that educates rather than demoralizes.
• Experience working with metrics, data collection, or quality measurement. Comfort with analyzing trends and using data to support recommendations.