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Intuitive

Robot type
Surgical and Medical
Location
SunnyvaleCaliforniaUSA
Job type
Customer Success
Posted
Sep 10, 2026
Full-time

Service Operation Technician 3

Job description

The primary objective for this person is to have the ability to work on a variety of products, meeting quality and productivity goals within Manufacturing and Service environments. This person will work closely with fellow team members and management to achieve team performance goals for troubleshooting, testing, repairs, equipment maintenance and MRB evaluation services, meeting Quality and Productivity goals within manufacturing and service. This person will play a significant role in the areas of Efficiency, First Pass Yield, Hours Reporting Accuracy, Scrap, Inventory Accuracy, and Time Lost Accuracy.

Job responsibilities

  • Assemble a variety of products according to standard work instructions and prints.
  • Operate and set up (as needed) production equipment/fixtures.
  • Become proficient at multiple assembly tasks while meeting requirements for workmanship, safety, and productivity.
  • Perform preparation work such as line clearance, setting up production boards, and setting up goals for each workstation.
  • Crosstrain or mentor others in areas of expertise (as needed).
  • Properly complete manufacturing documentation. Initiate basic material requests, report quality issues, report efficiency, and record measurements as needed. May report work order information into the computer.
  • Maintain the accuracy of identification and count of point-of-use materials. Accurately determine and report material shortages.
  • Work closely with Engineering and Quality to resolve production issues and actively participate in quality improvement initiatives.

Job requirements

  • Effective use of troubleshooting and measurement equipment like oscilloscopes, multi-meters, function generators, and custom test platforms
  • Understand wiring diagrams, schematics, assembly drawings, fab drawings, and mechanical component drawings
  • Document findings of investigation in quality notifications, which are part of official Device History Records.
  • Electronic and Mechanical assembly skills (Examples: soldering, crimping, box build, fiber handling, optical component handling, cable routing, use of RTV/epoxy)
  • Working knowledge of computers, word processing, and spreadsheet applications for documentation and data presentation.
  • Ability to read/modify test scripts
  • Ability to learn quickly and adapt to a variety of technologies that allow effective troubleshooting. Examples: Digital and Analog Electronics components, optical components, servo components, machined parts, sheet…
  • Good communication skills to be able to partner effectively with production techs, supervisors, training department, as well as Mfg./Design/Test Engineers.

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