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Intuitive

Robot type
Surgical and Medical
Location
SunnyvaleCaliforniaUSA
Job type
Customer Success
Posted
Jun 25, 2026
Full-time

SFDC - Field Service Solution Architects

Job description

We are seeking an experienced Salesforce Field Service Solutions Architect with deep expertise in designing and leading enterprise-scale field service transformation programs within the medical device industry. The ideal candidate will have strong hands-on experience implementing Salesforce Field Service (FSL), Service Cloud, and related Salesforce platform solutions while partnering with cross-functional business and IT teams.

This role requires a strategic technology leader who can define scalable architecture, lead implementation teams, drive best practices, and deliver innovative field service capabilities that improve customer experience, technician productivity, service efficiency,…

Job responsibilities

  • Lead end-to-end architecture, design, and delivery of multiple Salesforce Field Service implementation projects.
  • Partner with business stakeholders across service operations, customer support, logistics teams to define scalable service solutions.
  • Design enterprise-grade Salesforce Field Service solutions including: Work Orders
  • Service Appointments
  • Scheduling & Dispatch
  • Resource Management
  • Mobile Solutions
  • Inventory Management

Job requirements

  • Bachelor’s degree in Computer Science, Engineering, Information Systems, or related field.
  • 10+ years of Salesforce platform experience.
  • 5+ years of hands-on Salesforce Field Service implementation experience.
  • Proven experience leading multiple large-scale Field Service transformation programs.
  • Strong expertise in: Salesforce Field Service (FSL)
  • Service Cloud
  • Salesforce Platform Architecture
  • Mobile Field Service Solutions
Apply on Intuitive websiteSave

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