- Robot type
- Humanoid
- Location
- FremontCaliforniaUSA
- Job type
- Customer Success
- Posted
- Aug 30, 2026
Full-time
Solutions Engineer
Job description
You are the person who makes our robot make sense to someone seeing it for the first time.
Job responsibilities
- Run technical demos for prospects, partners, and press — at our facility, at customer sites, and at industry events
- Own demo readiness: robot setup, calibration, task scripting, teardown, shipping, and field repair
- Build and maintain a demo library that shows our capabilities against real customer use cases
- Join sales calls as the technical voice — answer questions on payload, reach, cycle time, safety, integration, and deployment
- Scope and support pilot deployments: define success criteria, configure the robot, train customer operators
- Staff booths at trade shows, including multi-day events with long hours on your feet
- Feed structured customer feedback to product and engineering — what people ask for, what breaks, what confuses them
- Write the technical collateral sales needs: demo scripts, spec one-pagers, integration FAQs
