Solutions Engineer

Job description

Job responsibilities

• Run technical demos for prospects, partners, and press — at our facility, at customer sites, and at industry events
• Own demo readiness: robot setup, calibration, task scripting, teardown, shipping, and field repair
• Build and maintain a demo library that shows our capabilities against real customer use cases
• Join sales calls as the technical voice — answer questions on payload, reach, cycle time, safety, integration, and deployment
• Scope and support pilot deployments: define success criteria, configure the robot, train customer operators
• Staff booths at trade shows, including multi-day events with long hours on your feet
• Feed structured customer feedback to product and engineering — what people ask for, what breaks, what confuses them
• Write the technical collateral sales needs: demo scripts, spec one-pagers, integration FAQs

Job requirements

• 1–5 years of hands-on experience with physical robots — industry, research lab, or a serious competition team (FRC, RoboCup, Robomaster, ROS-based projects, university robotics lab, etc.)
• Degree in robotics, automation, mechatronics, mechanical engineering, electrical engineering, or CS — or equivalent hands-on track record
• Proficient in Python — you can script a demo sequence, automate a repetitive setup step, parse logs, and pull data off the robot without waiting on an engineer
• Comfort with ROS/ROS 2, teleoperation, and reading logs to diagnose a problem under time pressure
• You can explain a technical system to a non-technical buyer without either dumbing it down or losing them
• Genuine composure in front of an audience — you have presented, demoed, or competed with people watching, and something went wrong, and you handled it
• Willing to travel roughly 30% and to do the unglamorous parts: crates, cables, hotel ballrooms, 6am load-ins
• Legally authorized to work in the US