Staff Field Applications Engineer

Job description

Job responsibilities

• Program Architecture & Global Strategy: Lead the creation of complex solution architecture for large-scale, multi-site integrations.
• Cross-Functional Orchestration: Act as the primary technical point of contact for strategic accounts, working in synergy with Sales, Customer Success, Global Support & Services, and Product R&D teams to align technical…
• Governance & Standardization: Establish and maintain high-quality program standards, including Statements of Work (SOWs) and repeatable integration playbooks, ensuring all activities adhere to industry and regulatory…
• Enterprise System Integration: Act as the technical advisor for robotic data integration and operational workflows into customer enterprise systems (e.g., CMMS, asset management, and data analysis pipelines).
• Customer Enablement & Value Measurement: Deliver advanced training to build internal program ownership within customer teams and implement frameworks to measure the operational value and utilization of the robot fleet.
• Product & Engineering Collaboration: Systematize customer feedback and field data to push critical insights into the internal development cycle, serving as a direct channel to influence the Boston Dynamics product…
• Internal Leadership & Mentorship: Guide other FAEs and integration teams, identifying patterns in field data to drive long-term optimizations and continuous improvement of the global integration roadmap.

Job requirements

• Education : Bachelor’s degree in Engineering, Business, or a related technical field, or equivalent industry experience.
• Experience : 5+ years of professional experience with a Bachelor’s degree, or 3+ years with a Master’s degree, in fast-paced technology integration, robotics, or complex systems engineering environment.
• Strategic Integration Expertise: Proven track record of overseeing high-complexity technical deployments and managing the intersection of hardware, software, and operational workflows.
• Communication & Influence: Demonstrated ability to communicate complex technical concepts effectively to engineering teams, operators, and business stakeholders, ensuring alignment on project goals and impact.