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Shield AI

Robot type
Drone · Defense
Location
DallasTexasUSA
Job type
Customer Success
Posted
Sep 8, 2026
Salary
$187,000–$280,000 a year
Full-time

Staff, Field Solutions Engineer - Asia / Middle East (R5940)

Job description

The Presales Solutions Engineer will provide technical expertise and support to customers in the Asia, Middle East, and Oceana regions prior to the sale of Shield AI Aircraft and other products. This role involves collaborating closely with customers to understand their requirements and demonstrating how our solutions can meet their needs. You will play a key role in ensuring successful product development throughout the presales process. The Solutions Engineer serves as a technical force multiplier for the Go To Market (GTM) team, providing expertise on Shield AI’s products and services to drive customer engagement, solution alignment, and successful deal capture.

Job responsibilities

  • Lead technical capture efforts for Asia, Middle East, and Oceana opportunities, ensuring solutions are technically sound, feasible, and aligned with Shield AI’s product roadmap.
  • Manage multiple priorities in a dynamic, fast-paced environment, including customer engagements, pre-sales technical support, proposal contributions, and solution development.
  • Develop and execute technical strategies that result in high-quality, compliant, and compelling proposals to maximize win probability.
  • Serve as the primary technical lead for GTM engagements in Asia, interfacing cross-functionally with BD, GTM Operations , Engineering, Operations, Program Management, and Product Management to ensure customer needs are…
  • Manage technical content for proposals, requests for information (RFIs), white papers, and capability briefs, ensuring accuracy, clarity, and compliance.
  • Support GTM and Account Executives by becoming a Subject Matter Expert in Shield AI products, providing technical expertise in customer engagements, capability briefings, and solution discussions to drive successful…
  • Act as a liaison between GTMand Engineering, ensuring that new customer requests are technically feasible and align with product capabilities, timelines, and roadmaps.
  • Contribute to the technical documentation repository, maintaining capability briefs, specifications, FAQs, and other sales collateral for internal and external use.

Job requirements

  • 5+ years of experience in technical presales, business development, or solutions engineering, preferably in defense, aerospace, AI-driven technology, or U.S. Federal/International government environments.
  • Bachelor's degree in engineering, applied science, or a related technical field, or equivalent practical experience.
  • Strong technical acumen in uncrewed aircraft systems mission payloads, and autonomy enabled concepts of operation, with the ability to reason across air vehicle, sensor, datalink, and ground system elements (experience…
  • Outstanding analytical and quantitative problem-solving skills, with a demonstrated aptitude for technical assessments and solution development.
  • Exceptional written and verbal communication skills, with the ability to translate complex technical concepts into clear, compelling messaging for both technical and non-technical stakeholders.
  • Ability to work collaboratively in a cross-functional team environment and effectively engage with stakeholders at all levels of an organization.
  • Track record of high performance, including a demonstrated work ethic, reliability as a teammate, kindness, and commitment to high standards.
  • Demonstrated ability to lead in fast paced, ambiguous environments requiring cross functional coordination and executive judgment.

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