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Shield AI

Robot type
Drone · Defense
Location
OrlandoFloridaUSA
Job type
Customer Success
Posted
Jul 22, 2026
Salary
$180,000–$270,000 a year
Full-time

Staff Field Solutions Engineer (R5343)

Job description

This role will serve as a customer-facing technical expert for Hivemind, helping translate customer mission needs into credible, technically feasible solutions. The FSE will partner closely with Business Development, Product, Engineering, Customer Engagement, and Program teams to support demos, technical interchange meetings, RFIs, RFPs, white papers, and customer-specific solution development.

This position requires a strong technical foundation in autonomy, mission software, simulation, and AI-enabled systems. The ideal candidate will bring direct experience with Department of War simulation environments, live-virtual-constructive training and test ecosystems, synthetic environments,…

Job requirements

  • 7+ years of experience in solutions engineering, field applications engineering, systems engineering, technical sales, autonomy, robotics, simulation, defense software, or related technical customer-facing roles.
  • Strong technical understanding of autonomy, AI-enabled systems, mission software, simulation environments, or complex defense technology systems.
  • Experience supporting customer-facing technical engagements such as demos, technical briefings, proposal support, integration discussions, or technical interchange meetings.
  • Demonstrated experience with one or more of the following areas: Department of War simulation systems, live-virtual-constructive environments, synthetic training environments, synthetic data generation,…
  • Ability to translate customer mission needs into technically feasible solution concepts, requirements, demos, and product feedback.
  • Strong written and verbal communication skills, with the ability to explain complex technical concepts to technical, operational, BD, and leadership audiences.
  • Ability to work cross-functionally with Business Development, Product Management, Engineering, Customer Engagement, and Program teams.
  • Strong judgment in representing product capabilities, limitations, and roadmap dependencies to customers.

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