SpaceX
- Robot type
- Marine and Space · Defense
- Location
- WoodinvilleWashingtonUSA
- Job type
- Business Operations
- Posted
- Oct 30, 2026
Starlink Enterprise Account Specialist (Aviation)
Job description
STARLINK ENTERPRISE ACCOUNT SPECIALIST (AVIATION)
Starlink, our revolutionary satellite constellation, is delivering low-latency broadband internet around the world. The Starlink Enterprise Account Management team serves as the point of contact for Starlink’s growing base of enterprise customers from contract signature, through successful activation, ensuring all contract terms are fulfilled. Our ideal candidate is a self-starter that has a passion for making customers deliriously happy and connecting enterprises with Starlink.
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not.
Job responsibilities
- Review and validate purchase orders and documents such as Purchase Orders, Letters of Authorizations, and Pricing for compliance
- Create and configure customer accounts, service lines, hardware assignments, and billing structures
- Apply pricing, discounts, and terms per the customer’s contracts
- Partner with Sales, Finance, Logistics, and Customer Support to process orders through activation
- Track order timelines and flag risks to revenue and activation goals
- Maintain precise records in internal systems and trackers
- Spot friction points and suggest scalable process and system improvements
- Ensure accounts are activated and invoiced on forecasted schedules
Job requirements
- Bachelor’s degree; OR 2+ years of professional experience in operations, customer support, or process coordination
- Strong attention to detail for process-driven work
- Skill interpreting contracts, pricing, and billing rules
- Cross-functional collaboration under tight deadlines
- Proficiency in Excel, Salesforce, Smartsheet, or similar tools
- Ability to turn partner feedback into improvements
- Excellent written/verbal communication skills
- Multi-tasking with accuracy and ownership
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