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Amazon Robotics

Robot type
Warehouse and Logistics
Location
North ReadingMassachusettsUSA
Job type
Customer Success
Posted
Jul 10, 2026
Full-time

Support Engineer , Amazon Robotics Technical Support

Job description

At Amazon Robotics, we believe that the road to fundamentally changing how the world views and uses robotics begins with improving the experience of people. Our products automate high-effort and repetitive tasks and ship with intuitive and streamlined interfaces so that our operators can focus on making high-judgement decisions and responding to the unexpected.

Amazon Robotics Technical Support (ARTS) team is looking for a talented, experienced engineer to join us. We are searching for individuals who are obsessed with solving technical issues for customers, dive deep into complex technical problems, and thrive in managing ambiguous, fast-paced, high-impact situations.

Job requirements

  • Bachelor's degree or above in Electrical or Mechanical Engineering, or Master's degree or above in computer science, engineering, mathematics or equivalent
  • Experience in written and verbal communication with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders
  • Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience troubleshooting and debugging technical systems
  • Experience with Linux/Unix operating systems
  • Experience in an AWS environment, including VPC, EC2, EBS, S3, SQS, CloudFormation and Lambda
  • Experience working with databases and SQL
  • Experience in automation or monitoring frameworks, deployment or development
  • Experience in scripting or programming work in Ruby, Python, Shell/BASH scripting, Java, C/C++, C*, Perl, or other languages
Apply on Amazon Robotics websiteSave

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